Electric Distribution (Wires Services)
The Municipality of Crowsnest Pass owns and operates an Electrical Distribution System (the wires that deliver electricity to homes and businesses) in the Crowsnest Pass service area. Fortis also services parts of the Crowsnest Pass. The Municipality of Crowsnest Pass charges electricity retailers for the delivery of power. Retailers pass these charges on to their customers. Distribution charges are for funding the costs associated to operate and maintain the distribution system.
Distribution and Access charges are outlined in the Distribution Tariff, which have been filed with the regulator, Alberta Energy and Utilities Board. The Regulated Rate Tariff (RRT) is offered to residential customers and small business consumers that consume less than 250,000 kWh/year. Enmax Energy administers this service on behalf of Municipality of Crowsnest Pass.
The following are the rate schedules, terms and condition of services and fees as approved or amended by the Municipality of Crowsnest Pass, Municipal Council.
 Terms and Conditions
Terms and Conditions Fee Schedule
Regulated Rate Tariff
Distribution Tariff Rate Schedule
Retail Access Service Agreement (RASA)
RASA Schedule B Acceptable Use Policy
For additional information regarding electrical services, contact the Municipal Office at telephone number: 403-562-8833
Your Choice
The competitive retail market continues to develop and you are able to shop for electricity in Alberta the same you shop for other goods and services. Several retailers provide electric services to the Crowsnest Pass residents. A list of retailers and information how the Alberta electrical system operates is available on the Government of Alberta Department of Energy website; www.customerchoice.gov.ab.ca. With respect to the natural gas services again consumers have a choice to either purchase natural gas from a natural gas direct marketers, or from the local natural gas company. A list of direct marketers and other information before making a choice is available on the Government of Alberta Department of Energy website; www.customerchoice.gov.ab.ca.
Power Outages
To determine who you should contact in the event of a power interruption, check your electricity statement for outage contact information. Alternatively, if you know who your Wires Service Provider is, you can use the following listing of 24 hour emergency centres.
Fortis Alberta: 310-wire (310-9473)
Municipality of Crowsnest Pass 24 hour Electrical services Emergency response telephone number: 403-562-2021
- Always call 9-1-1 for emergency or life threatening situations. -
To report a power outage or other electrical trouble in the Municipality of Crowsnest Pass service area phone the Municipality of Crowsnest Pass 24 hour Electrical services Emergency response telephone number: 403-562-2021.
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